Sustainability initiatives

This page provides information on our initiatives to fulfill our obligations and responsibilities as a company, including our basic policy, corporate governance, and compliance.

All the pages are written in accordance with the Editorial Policy.

Basic Policy

The Z Holdings Group, comprised of Z Holdings Corporation and its consolidated subsidiaries and affiliates, strives to fulfill its social responsibilities and aims for a continuous social and environmental development, while maintaining open dialogues with our stakeholders.

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Environment

Basic Environmental Policy

The Z Holdings Group, comprised of Z Holdings Corporation and its subsidiaries and affiliates, will continue to implement initiatives to conserve the global environment for future generations through the use of information technology.

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Realizing a Low-Carbon Society

To realize a sustainable society, we make efforts to address climate change, set medium-term targets for reducing our environmental impact, and work with the supply chain to achieve the targets.

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Preserving Natural Capital

To realize a sustainable society, we will give consideration to the impact that our business activities have on ecosystems, make efforts for sustainable procurement, waste management, and protection of water resources and biodiversity, and support initiatives for global environmental protection.

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Legal Compliance and Fulfillment of Responsibilities in the International Community

In order to achieve a sustainable society, the Z Holdings Group will place importance on environmental issues and strive to reduce risks. It will support international environmental initiatives and work in collaboration with the international community to combat climate change.

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Collaborating With Society Through Services

With natural disasters becoming more intense and frequent due to climate change, the Z Holdings Group works to prevent and mitigate disasters through its services in cooperation with local governments and related organizations, and also directs its efforts into post-disaster reconstruction support. The Z Holdings Group also expands and enhances recycling-oriented services that contribute to the realization of a sustainable society.

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Education and Awareness-Raising Activities to Create the Future

The Z Holdings Group understands the importance of education in the environmental area and will continue to raise awareness both internally and externally.

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Social

Promises to Our Employees

The Z Holdings Group introduces various systems and implements initiatives to ensure that its employees can actively perform their work regardless of their stages in life, and continuously evolve and develop themselves. To facilitate internal communication and daily conversation, a variety of internal media, including the intranet and internal SNS tools, are also put in place so that employees can share their ideas through whichever channel that best suits their purpose.

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Diversity

The Z Holdings Group makes efforts to create an environment where each employee can perform to the best of their abilities regardless of differences in life stage or personal attributes.

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Human Capital Development and Training Programs

The Z Holdings Group introduces various programs and measures so that the employees can perform their jobs with enthusiasm and energy, at all stages of their career. In addition, the Group is working to create an environment where employees can go online and learn when they need to.

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Improving Our Service Quality

The Z Holdings Group has committed itself to increasing customer satisfaction. To that end, we have created a help page that is updated to reflect questions raised by customers and have implemented a variety of other service initiatives, including e-mail and chat support, fraud checks, and website monitoring. Moving forward, we will work to improve customer support services and systems, with the goal of further increasing customer satisfaction.

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Research and Development

The Z Holdings Group aims to contribute to the development of information technology society through the promotion of R&D and open innovation including the development of open source software (OSS).

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Intellectual Property

As a platform operator in the Internet industry, where the idea of open innovation is widespread, Yahoo Japan Corporation (“Yahoo! JAPAN”) of the Z Holdings Group holds a large number of intellectual property rights as “proof of safety and security” to ensure that its users can use its services for a long time and that its business partners can collaborate and cooperate with peace of mind. In addition, to contribute to the development of the information technology society, we promote open innovation, by releasing patents related to open source software (OSS) programs developed in-house.

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Community Investment

The Z Holdings Group considers disaster control assistance, promotion of digital transformation (DX), involvement in regional communities, and support for future generations as its priority issues when solving the problems of regional communities and society. For this, it will collaborate and cooperate with stakeholders including regional communities, governments, universities, non-government organizations (NGOs), and non-profit organizations (NPOs) to promote initiatives to achieve a prosperous society.

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Awards History

The Z Holdings Group has won many distinguished awards.

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Initiatives for Disaster Prevention/Mitigation & Disaster Relief – Results of Donations & Sponsorships

The Z Holdings Group is committed to delivering disaster-related information such as evacuation information and emergency earthquake alerts, and supporting disaster relief efforts as well as initiatives to prevent or mitigate disasters. Moreover, donations and sponsorships are provided to initiatives that promote the development of an IT society and address social problems.

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Governance

Corporate Governance

Corporate governance is essential to preserving the trust the public has placed in us as a company. To that end, The Z Holdings Group is actively working to strengthen corporate governance by such means as establishing internal control systems, enhancing audit functions, and improving business processes.

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Risk Management

The Z Holdings Group strives to reduce risk by conducting risk management activities under four pillars: ERM (Enterprise Risk Management), identification of the occurrence of incidents, risk intelligence activities, and the raising of risk management awareness throughout the Group. We have established regulations on risk management, and based on these regulations, we promote ERM activities at each Group company, as well as the activities of the Risk Management Committee and various working groups.

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Compliance

In the Charter of Corporate Behavior, the Z Holdings Group stipulates strict adherence to and compliance with all relevant laws and regulations, commercial practices, and social ethics, and sets forth a Code of Conduct as a guideline to its activities. To realize these guidelines, the Z Holdings Group works to promote the adoption of these rules among all officers and employees of the Group, to enhance the compliance system and to improve the compliance mindset.

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Responsible Business Operation

The Z Holdings Group actively conducts measures to prevent corruptions such as bribery, as well as measures to prevent money laundering.

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Fortifying Internal Control

The Board of Directors of Z Holdings Corporation has resolved on the “systems for ensuring the properness of business activities” as stipulated in the Companies Act, established this internal control system in its Basic Policy for Internal Control, and conducts SOX assessments in line with the internal control report system required by the Financial Instruments and Exchange Act. As the division assuming this role, the Internal Audit Department is established directly under the Co-CEOs. Z Holdings Corporation receives reports from this department on a regular basis, and shares information and cooperates with its Audit and Supervisory Committee members and accounting auditors to realize even more effective and efficient internal control.

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Privacy and Security

To remain capable of continuously providing safe and secure services to our users, the Z Holdings Group strives to achieve maximum information security throughout the company from a medium- to long-term perspective.

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