Sustainability initiatives

This page provides information on our initiatives to fulfill our obligations and responsibilities as a company, including our basic policy, corporate governance, and compliance.

Basic Policy

The Z Holdings Group, comprised of Z Holdings Corporation and its consolidated subsidiaries and affiliates, strives to fulfill its social responsibilities and aims for a continuous social and environmental development, while maintaining open dialogues with our stakeholders.

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Environment

Responses towards Natural Capital

While information technologies make the world a richer and more convenient place, they have an impact on the environment in the form of CO2 emissions from the consumption of electric power and other energies. The environmental impact is increasing with the expansion of the industry as a whole. To realize a sustainable society, Yahoo Japan Corporation (“Yahoo! JAPAN”) will make efforts to address climate change as well as strive to reduce the environmental impact derived from business activities, implement measures to reduce waste, and protect biodiversity. We will also aim to help society by preparing and enhancing solutions so as to respond to the threat of natural disasters that are becoming more intense and frequent due to climate change.

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Social

Promises to Our Employees

Yahoo! JAPAN has introduced various systems and has implemented initiatives to ensure that our employees can actively perform their work regardless of their stages in life. We also have intranet and a company cafeteria to facilitate internal communication.

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Diversity

Yahoo Japan Corporation (“Yahoo! JAPAN”) makes efforts to create an environment where each employee can perform to the best of their abilities regardless of differences in life stage or personal attributes.

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Human Capital Development and Training Programs

Yahoo Japan Corporation (Yahoo! JAPAN or Company) has various training programs in place to support the development of employees’ abilities at various stages of their career. (e.g. training for fresh graduates, training on specialized skills, training for managers, etc.)

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Improving Our Service Quality

Since its founding, Yahoo Japan Corporation (“Yahoo! JAPAN”) has committed itself to increasing customer satisfaction. To that end, we have created a help page that is updated to reflect questions raised by customers and have implemented a variety of other service initiatives, including e mail and chat support, fraud checks, and website monitoring. Moving forward, we will work to improve customer support services and systems, with the goal of further increasing customer satisfaction.

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R&D and Intellectual Property at Yahoo Japan Corporation

Yahoo Japan Corporation (“Company”) aims to contribute to the development of information technology society. To this end, we promote open innovations through R & D in Yahoo! JAPAN Research, patent applications according to our intellectual property strategy, OSS (Open Source Software) development and others.

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Community Investment

The Yahoo Japan Group considers disaster control assistance, involvement in regional communities, and support for future generations as its priority issues when solving the problems of regional communities and society. For this, we will collaborate and cooperate with stakeholders including regional communities, governments, universities, and non government/profit organizations to achieve a prosperous society.

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Awards History

Yahoo! JAPAN and Yahoo! JAPAN services have won many distinguished awards.

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Results of Disaster Reliefs Donations and Sponsorships

Yahoo! JAPAN provides donations and sponsorships for initiatives that promote an IT society and address social problems.

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Governance

Corporate Governance

Corporate governance is essential to preserving the trust the public has placed in us as a company. To that end, Yahoo! JAPAN is actively working to strengthen corporate governance by such means as establishing internal control systems, enhancing audit functions, and improving business processes.

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Risk Management

The Yahoo Japan Group pursues risk management activities under three pillars: ERM (Enterprise Risk Management), BCP and awareness raising in the whole group. We have established the Regulations on Risk Management as basis to these activities and framework, and a Risk Management Committee is established based on these Regulations. Our Risk Management Office is entrusted with the roles of secretariat for the Risk Management Committee and promotion of risk management, and is placed directly under the management.

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Compliance

As stipulated in our Charter of Corporate Behavior, strict adherence to and compliance with all relevant laws and regulations, commercial practices, and social ethics is the fundamental principle underlying the Yahoo Japan Group’s business activities. Accordingly, we constantly strive to strengthen our compliance system and enhance awareness of compliance-related issues.

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Anti-corruption Measures

The Yahoo Japan Group actively conducts measures to prevent corruptions such as bribery, money laundering, etc.

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Fortifying Internal Control

In accordance with the Basic Policy for Internal Control, the Company has created the Internal Audit Office as a division to “continuously evaluate and carry out improvement activities for the entire company on the efficiency and effectiveness of the execution of business duties” of the “corporate group consisting of Yahoo Japan Corporation, its parent companies and subsidiary companies.” The Internal Audit Office is in charge of audit functions for assurance and consulting services, SOX evaluation and incident management.

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Security and Privacy

To remain capable of continuously providing safe and secure services to our users, Yahoo Japan Corporation (“Yahoo! JAPAN”) strives to achieve maximum information security throughout the company from a medium to long term perspective.

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