In commemoration of the business integration between Z Holdings Corporation (hereinafter "ZHD") and LINE Corporation on March 1, 2021, ZHD has placed a suggestion box on our special website for a limted time, inviting users to submit the issues they would like us to tackle and their requests on our services and functions. We have received more than 100 comments from people who expressed their desires for more action and a better society.

＜Comments received from our valued customers＞ *Partially summarized excerpts

■ Comments on having government services made more convenient with the power of the Internet
- I want the government office procedures conveniently available on the Internet.
- I wish to be able to vote in elections more conveniently via smartphones and the Internet.
- I would like to be able to manage the "Individual Number"* card digitally, including its security.

■ Comments on improving the convenience of medical and nursing care
- There are many patients who forget their medication booklet, insurance card, or cash at the clinic. I want ZHD to make a cashless payment system with functions such as "Individual Number," medication booklet,
and insurance card.
- I'd like to have the medication booklet, patient card, hospital appointments, and waiting list management linked to LINE and PayPay apps.

And many others.

Thank you so much for sharing your precious opinions with us! In regards to the opinion on having government office procedures made convenient on the Internet, an opinion we have received from many, we have launched an online administrative procedure service in Yahoo! JAPAN Daily Life, in collaboration with "Mynaportal," an online service provided by the Cabinet Office of Japan.

ZHD will continue to provide the best user experience and solve societal issues for the people in Japan, and aspire to become a "World-Leading AI Tech Company from Japan/Asia," providing the best user experience also to Asia from Japan. Please stay tuned!


*Social security and tax number system adopted by the Japanese government.

Unless otherwise specified, English-language documents are prepared solely for the convenience of non-Japanese speakers. If there is any inconsistency between the English-language documents and the Japanese-language documents, the Japanese-language documents will prevail.